🔧 Certified Collision Center
5750 Franklin Blvd, Sacramento, CA 95824, United States
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Customer Reviews
Kelli Lile
Amazing! The staff were knowledgeable, kind, professional, and very detailed. They kept me updated on the service and were upfront with all the costs and timing to get everything finished. Highly recommend!!
Amy E.
WARNING. Please please please save your car and your time. So much to say. This place is highly unprofessional and terrible work was done. Communication lacks poorly. It doesn’t take rocket science to realize they did a sloppy job. It took weeks just for a front bumper. When I called asking what was taking so long, you can tell they made up an answer. After the work, I realized my bumper was still popping out and not aligned correctly or at all for that matter. I brought it back, the guy said the individual who worked on the car didn’t use all the brackets or didn’t do it correctly… said they’d fix it. They so called “fixed it” and I was assured it would certainly not fall off. Which tells me, they only secured it in place but did not actually put it on the way it’s supposed to be done. I went back a couple times! But finally I was fed up with them and left it alone. Fast forward to needing work done AGAIN on my front bumper. This time I went with Caliber Collision and they confirmed that a poor job was done. Certified collision did not put on my front bumper correctly and many brackets/ tabs were missing. I will not go back to this place ever and do NOT recommend anyone to.
Adam C
Did not correctly replace my windshield wiper fluid peripherals. The hose was not connected, just resting in the clamp, allowing the potential for debris buildup and prohibiting refilling. Also did not put a cap on the hose, leaving it open to more potential for debris buildup. All they had to do was push it in correctly but obviously the attention to detail is not there. Plenty of other collision repair centers in Sacramento to go to that can at least push in a windshield wiper fluid hose and put a cap on it.
Rudy Saechao
Bad work. I received my 2018 honda civic exl couple weeks ago and now I just notice they didn't put the bolt and driver side rear mud flaps on, only the passenger side.
R Shah
The team was knowledgable and efficient. I was impressed by their professional integrity and ability to take responsibility at each step of the process. The evaluter carefully marked each point on my car that needed repair and they even send me photo of each part requiring replacement with 3rd parties price quote for each item. They even arranged for my rental car. I am exceptionally happy with my initial experience.
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