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7\
Skylar was incredibly helpful and knowledgeable. She has amazing people skills! She was able to take a frustrating experience and turn it into a comfortable exciting experience. I fix my cars and I always try to avoid letting anyone else fix them. For things like tires I have to hand them off since I don’t have space in my 1 bedroom apartment for a tire machine and balancer!!! I got a hole in the sidewall of my tire on my Volvo. My lady’s Chevy has needed new tires for a long time. My Volvo’s tread was also pretty worn and since I have stable income and housing I said “screw it.” And I called and spoke to Matt and asked how much 2 sets of 4 Michelins would cost. The Chevy needed new tpms sensors, and Skylar skillfully upsold some wiper blades for a reasonable $15 a piece. Out the door I paid $1900 for 4 16inch and 4 17inch Michelin Defender 2’s and the extras; and the only thing I wish was different was if they could’ve done an alignment for me. I would’ve happily paid their ask since they gave me a great deal on the tires and extras. Skylar explained they will get their alignment rack in a few months so that’s good news for the future. 5 star experience from both Matt on the phone and Skylar in person. I believe I also spoke to a gentleman named Ernesto if memory serves. He was also extremely helpful and polite. The 2 gentlemen that put the tires on and gave me the keys were extremely friendly and kind. They were so efficient too. I was in and out in an hour. Keep in mind it was first thing in the morning but I appreciated their speed because I had to take a little time off work to go there. It was probably 20 minutes I spent with Skylar so they guys in the back were so fast! Like 20 minutes for each car!! Hopefully I don’t need tires again soon but I know America’s Tire earned my business for the next time! Thank you to Skylar and the amazing crew working there! Don’t hesitate to bring your business there. If you want a professional and smooth experience, this is the place to go.
ryan corona
The reason for me writing a review is solely because the customer service that I received top-notch from the beginning phone call to the customer service when I walked up and walked in the facility. I did not get the gentleman‘s name on the phone, but that’s where it all started. Everyone at this facility are all hustlers and very welcoming. The young lady named Skyler was the person that was walking me through the process from the beginning to the end she was probably one of the best people I have dealt with the customer service for many years America’s tire should Hold onto her for as long as they can she was awesome…. Good job America’s tires
Elena Friedman
Short wait in line for my free tire check. Ethan, the server was polite and quick. Showed me that the tires only needed a small amount of air. The tread was still good on all four tires. I recommend them.
Paul Singh
Everyone is so professional and nice! I’m all about customer service and this locations service is by far the best. I want to give a big shout out to Matt Eierman. Always going above and beyond with all my tire needs. His leadership and hard work ethic is as best it gets!
Hector Sanchez
Great quality wheels and tires. and even better prices. I would definitely recommend these guys because of their quality service and price.
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