🔧 Lexus of Sacramento Service

I am very satisfied with this oil change😁, The staff is friendly and enthusiastic in consulting and supporting customers. In particular, Christina is very quick and professional... very approachable, friendly and enthusiastic in her work. Thank you very much. Wish you always love life, be optimistic and always look forward. We always follow your footsteps.

Phan is the best and took great care of me when I brought my car in for Service. The staff is friendly and I always get helped immediately. Sean accommodated me with a loaner when they had to keep my car for a big job. My tires were almost due for a new set, and they weren’t aggressive at all. My car was returned like new and washed! I love how there are various options of snacks provided for the clients. Overall I had a great experience here.

Excellent service as usual. Nick Cruz, the service advisor worked with me to fix an adjustment that I needed done and they alerted me of an extremely dangerous tire issue the techs found. They offered to get it replaced, but my RC has special order tires so it couldn’t be replaced. Having a loaner is always a bonus for trying out my wife’s future SUV.

Excellent Service Experience 5/5 I recently had my 2024 Lexus ES 300h serviced by Basel( service advisor) , and I had an exceptional experience. From the moment I arrived, Basel greeted me warmly and clearly explained the services that would be performed and the estimated time required. Throughout the process, Basel kept me informed and ensured that I understood everything happening to my vehicle. The entire experience was convenient, transparent, and efficient. His attention to detail and exceptional customer service far exceeded my expectations. I highly recommend Basel and the service department for their professionalism and dedication. They truly deserve a well-deserved 5 out of 5! Thanks for the next service promise about resetting!

Best Experience Ever!! Fast & Easy! Love this one in Sacramento not Roseville they were so unfriendly and not helpful at all. Tony at Sacramento Lexus was so helpful he said if we don't have it we will search and get you exactly what you want. I have been waiting so long to find the color I wanted and in 1hr he found it for me. He's so awesome! Great customer service.