🔧 Firestone Complete Auto Care

I cannot express enough positive remarks about Shawn, the service manager at Firestone. From the very first call I made to set up my appointment, Shawn exhibited professionalism, courtesy, and remarkable expertise. He addressed all my inquiries with great patience, ensuring that the entire experience was seamless and devoid of stress. In addition to managing front desk calls and customer service with exceptional professionalism, I was pleasantly surprised to discover that he sometimes works on the vehicles himself. This level of commitment and hands-on participation truly reflects his dedication to the quality of service and the satisfaction of his customers. Shawn went the extra mile to ensure that everything was managed properly, and he kept me informed throughout the whole process. I felt assured leaving my car in his hands and was even more pleased when I retrieved it.

I always have a great experience at this Firestone. The team is efficient, kind, and honest. They work quickly and diligently, and they’re always clear about what needs to be taken care of right away and what can wait. They never try to upsell or overcharge—just fair, knowledgeable service every time. Highly recommend.

Stopped by Firestone Complete Auto Care for a tire rotation and had a great experience. Service was quick, staff was friendly, and they got me in and out without any hassle. Definitely coming back for my next maintenance.!

Very friendly fast service on the day my tire ruptured! They were quick on a Sunday as well as they were the only ones open and they totally took care of me! Friendly staff who explained in detail what needed to be done and did not overcharge me as I am a female I felt comfortable with them taking care of my car!

I had an amazing experience at Firestone Auto Care, all thanks to Shawn, the service manager. From the moment I walked in, Shawn was professional, knowledgeable, and genuinely kind. He took the time to clearly explain the services my car needed without pressuring me into anything unnecessary. His honesty and transparency were refreshing, and he made sure everything was handled quickly and efficiently. Shawn kept me updated throughout the entire process and ensured my car was ready when promised. It’s rare to find someone so dedicated to excellent customer service, and it made a big difference in my experience. Thanks to Shawn, I’ll definitely be returning to Firestone for future service and will recommend this location to friends and family. If you’re looking for trustworthy, top-tier auto care, ask for Shawn. He truly goes above and beyond!