Polar Bear Auto Care

I will not go into a Long description of my experience at Polar Bear Auto Care. I will say that no one should ever do business with this establishment. DO NOT GO THERE! Response to owner, To the tune of 4890 dollars  you filled the refrigerant and then evacuated it back to 7 ounces. Why, also wanted 137 dollars for the privilege of using my debit card. You basically wanted to replace my entire a/c system for more than the value of my vehicle. You sent me text about all this instead of calling me to explain. I find your business practices unprofessional.

My car had an AC issue that 2 shops had already turned me away from. One of them had recommended this shop to me. They fixed the AC issue and their pricing was reasonable! The customer service was great, I was updated every step of the way. I would take my car here again for other maintenance/repair.

We've been doing business with Polar Bear for years! We started with them because they specialized in AC. Now they do most everything for our cars except body work. They are honest, caring, and hardworking. And they only laugh with you, not at you, when you tell 'em "my car is making a funny squeaky clunking noise." They usually fix it right the first time, but if not, they guarantee their work, parts and labor!

I'm just North of Los Angeles, hired Polar Bear Auto for a Pre Purchase Inspection regarding a 2010 Dodge Ram purchasing in Sacramento. Front and Rear Rotors were found to be at 1mm safety threshold / by law - needed to be replaced, rack and pinion leaking - needs replacement, CV boots torn and leaking both sides, inner tie rod has play- needs replacement, struts and bushings - left front is leaking, exhaust leak. They were great. Very thorough and basically saved my @$$... If I signed on the dotted line without having the inspection performed I would have been on the hook for $4K in repairs in addition to the purchase price plus shipping the truck ($475) to me..😳YOUCH. 😳 Recommend P…

Polar bear got me in the day after I called and finished a substantial job in two days - as promised. Everything was done on time with clear communication about the need of repairs and costs. Friendly people at the front counter and skilled people doing the repairs. Highly recommended.